VirtualCall's e-Stage

VirtualCall e-Stage program is divided into two parts. The first part is targeting you to get familiar with possible real conversations given with some sample scenarios and associated videos in the "Scenarios - Videos" part.

The "Practice" part will support your real-time experimentation of the Virtual Call's scenarios, or your own scenarios with another participant.

You are advised to go through the "Scenarios - Videos" part before launching to the "Practice" part.

News

Challenging the Quick-Fix Mentality in Customer Service Recovery

SupportZebra explores why quick customer service fixes often fall short and how a root-cause approach to recovery can build long-term...

20.Jun.2025


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